At Summit Fleet, we pride ourselves on delivering top-notch service that goes beyond just providing vehicles—we’re dedicated to taking care of everything so our customers can focus on what matters most to them. Recently, one of our valued customers shared a glowing review on Google, and we wanted to take a moment to highlight the story behind it.
A Helping Hand in a Time of Need
A loyal customer who relies on Summit Fleet for his rental needs, found himself in a challenging situation when a deer collided with one of the rental vehicles. Dealing with such incidents can be stressful, but that’s where Summit Fleet steps in to ensure the process is as smooth as possible.
Karri, our dedicated Rental Coordinator, immediately sprang into action. She arranged for the vehicle to be taken to a nearby dealership, handled the entire process of taking the unit off rent, and even had a replacement vehicle delivered to the customer the very next day.
As Karri puts it:
“I took care of it so they didn’t have to, and reminded them that I would handle the unit at the dealership—there was nothing else they had to do. All in a day’s work!”
Why Summit Fleet Stands Out
This review speaks volumes about our commitment to customer service: “Karri is the best and beyond helpful… You need something, they are there for you.”
This isn’t just a one-off situation—this is the level of service our customers can expect every time they work with Summit Fleet. We understand that our customers have enough on their plates, and our goal is to make their rental experience as seamless and worry-free as possible.
Experience the Summit Fleet Difference
Whether you’re dealing with an unexpected incident on the road or just need a reliable fleet partner, Summit Fleet is here to support you every step of the way. With team members like Karri on your side, you can trust that everything will be handled with care and efficiency. Contact us today to chat with our team, or request a free quote online now.
Thank you to all our customers who trust us to take care of their fleet needs. At Summit Fleet, we’re more than just a rental service—we’re your partners in success.